There are many advantages of using an online training platform for a company with many dealers. Here are detailed explanations on why these companies may need such a platform:

1. Standardized Training Content

Consistency: Ensures that all dealers are trained to the same standards. This ensures that the company’s policies, procedures and values are applied consistently across each dealership.

Quality Control: The quality and content of training materials can be centrally controlled and updated.

2. Cost and Time Savings

Travel and Accommodation Costs: Reduces travel and accommodation costs for employees who have to travel to attend centralized training programs.

Fast Training: New dealers or employees can be trained quickly. Trainings can be started and completed instantly.

3. Flexibility and Accessibility

Training Anytime, Anywhere: Dealers can complete trainings on their own time and at their own pace. Employees can receive training according to their workload.

Multi-Device Support: Training materials can be accessed from different devices such as computers, tablets or smartphones.

4. Performance Tracking and Reporting

Monitoring and Evaluation: Thanks to LMS (Learning Management System) features, which dealer has completed which training, test results and performance evaluations can be monitored.

Feedback: Feedback from dealers can be analyzed to improve training materials.

5. Training Variety and Updates

Various Topics: Training can be offered on various topics such as product knowledge, sales techniques, customer service, software usage, etc.

Updates: Training materials can be updated quickly and instantly accessible to all dealers.

6. Increased Motivation and Participation

Interactive Trainings: Interactive elements such as video, quiz, gamification can be used to make trainings more interesting.

Certification: Motivation can be increased by giving certificates to dealers who complete the trainings.

7. Legal Compliance and Risk Management

Legal Trainings: Ensure that all dealers receive training in accordance with legal requirements and industry standards.

Risk Management: Following up on trainings minimizes risks and protects the company’s reputation.

8. Centralized Information and Resource Management

A Single Platform: All training materials and resources are gathered on one central platform for ease of access.

Resource Sharing: Training materials, documents and other resources can be easily shared and accessed.

These benefits help multi-vendor companies manage their training processes in a more efficient, effective and standardized way. This ultimately improves the company’s overall performance and customer satisfaction.

What can be the topics of Video Training?

1. Product Training

Product Introduction and Features: Introduction of new products, technical specifications and areas of use.

Product User Guides: Detailed information on how to use the products.

Product Maintenance and Repair: Maintenance of products and elimination of possible malfunctions.

2. Sales Techniques and Strategies

Sales Techniques: Effective sales techniques, customer persuasion methods and sales closing strategies.

Customer Relationship Management: Customer satisfaction, customer loyalty and complaint management.

Marketing Strategies: Digital marketing, use of social media and local marketing strategies.

3. Customer Service

Customer Greeting and Communication: Professional customer reception, effective communication skills and empathy.

Customer Complaint Management: How to handle complaints and provide solutions.

4. Technical Trainings

Technical Service and Support: Solution of technical problems related to the products and customer support.

Assembly and Installation: Detailed guides on the correct assembly and installation of the products.

5. Operational Training

Inventory and Stock Management: Effective inventory management, stock tracking and ordering processes.

Logistics and Distribution: Logistics of products, storage and distribution processes.

6. Legal and Regulatory Trainings

Legal Legislation and Regulations: Legal regulations and legislation that dealers must comply with.

Safety and Occupational Health: Workplace safety measures, emergency management and occupational health.

7. Financial and Financial Trainings

Financial Management: Budget management, financial reporting and tax processes.

Sales Reporting: Sales data analysis, reporting and performance evaluation.

8. Soft Skills

Leadership and Management: Effective leadership, team management and motivational techniques.

Time Management: Time management skills and work planning.

Team Work: Developing communication, collaboration and team spirit within the team.

9. Innovations and Trends

Sectoral Innovations: Innovations, trends and technological developments in the sector.

Competition Analysis: Analysis of competitors and market positioning strategies.

10. Customer Training

Product Promotions: Product demonstration videos for customers.

User Guides: Product user manuals and tips for customers.

Maintenance and Service Information: Maintenance and service information for customers.

How does Heocademy contribute to dealers?

A company with many dealers can manage training, communication, performance tracking and sales processes more effectively by using the features offered by the Heocademy platform for its dealers. Here are the details on how these features can be used for dealers:

Use the Training Platform Anytime, Anywhere

Ease of Access: Dealers can access training materials from any device and location. This ensures that dealers can receive training according to their workload and schedule.

Mobile Application: Thanks to the mobile application that can be developed specifically for dealers, dealers and their employees can easily access training content.

Marketing and Advertising on Your Site

Coupons and Affiliate Marketing: Resellers can increase their sales by using various coupon and affiliate marketing strategies through the Heocademy platform.

Facebook Pixel and Google Tag Manager: By integrating tracking tools into dealers’ websites, user interactions and traffic can be measured. This data helps resellers optimize their marketing strategies.

No Need to Know Code

Easy Administration Panel: Resellers can manage their own training materials, interact with students (employees and customers) and increase their online sales without the need for complex coding knowledge.

Fully Integrated E-Commerce Infrastructure (Heocommerce)

Various Payment Methods: Resellers can provide flexibility to their customers by using various payment methods such as Iyzico, PayPal, bank transfers and EFT. This helps to increase sales.

Event Organizer

Event Management: Dealers can plan and manage events such as training events, seminars and product launches. They can increase participation by sending reminder messages via WhatsApp.

Support

Comprehensive Support: Resellers can get help from Heocademy’s support team on any issue, which enables them to use the platform effectively.

Quiz Feature

Measuring Learning Level: Dealers can measure how effective the trainings are by preparing quizzes for their employees and customers. Certificates can be given to those who are successful.

Online Payment Feature

Commission Free Payments: Resellers can easily receive payments using online payment options. Heocademy does not charge any commission in this process.

Custom Domain Name

Personalized Experience: Resellers can experience a personalized training platform experience with the domain name they set.

Whatsapp Reminder Feature

Automatic Reminders: Resellers can increase engagement rates by sending automated reminders to attendees via WhatsApp for live classes and events.

E-Product Feature

Digital Product Sales: Resellers can easily sell digital products such as e-tickets, e-books, images and teaching materials by uploading them to the platform.

Blog Feature

Content Sharing: Dealers can share their articles and announcements with their users through the blog page.

E-Appointment Feature

Appointment Scheduling: Resellers can easily schedule and conduct private or group sessions with their customers and employees.

Live Training Management

Live Trainings: Resellers can organize their live and interactive trainings, offer them for sale and manage their accessibility by recording the trainings.

Video Training Feature

Video Content: Resellers can offer certification opportunities to their employees and customers with training and content in video format. Content can be categorized for institutions and student groups.

Assignment & Document

Resource and Assignment Management: Dealers can enrich their training content with resources and assignments and support the development of their employees and customers.

LMS Feature

Performance Tracking: Dealers can track which videos their employees have watched, certification vesting, performance evaluations and revenue generated. This data helps dealers optimize their training processes.

These features allow dealers to manage their training processes and overall business operations more effectively and efficiently. The Heocademy platform improves dealers’ business processes by meeting their needs in many areas from training to marketing, sales to customer relations.